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Information about the form of payment for services

A payment for accommodation in the Apart-hotel Volga can be made both in cash and non-cash.

We accept cards: VISA, Master Card, MIR

Payment for Accommodation and Services Rendered. (p.5 of the General Rules for accommodation in the Apart-hotel Volga)

1. Room price, payment methods and additional services are determined by the hotel price list that is valid by the moment of servicing and is approved and signed by Management.

2. Daily payment is admitted in the Hotel. Payment for the next night should be made by 12:00 noon of the current day by the Moscow time. Check in time is 14:00 (2:00 P.M.). If a guest stays less than 24 hours the payment is charged for a whole day.

3. If a guest checks in from 00:00 (12:00 A.M.) till 12:00 noon, the calculation is as follows:
- from 00:00 (12:00 A.M.) am till 12:00 noon 50% of the rate is charged;
- from 12 noon till 14:00 (2:00 P.M.) check in is free of charge in case the rooms are available;

4. If a guest stays more than one day, the calculation is as follows:
- late check-out from 12:00 noon till 18:00 (6:00 P.M.). — 50% of the room rate;
- late check-out from after 18:00 (6:00 P.M.) — 100% of the room rate.

5. If the guest refuses the accommodation within 30 minutes from the moment of check-in to the room, the full cost of accommodation in the room is returned to the guest. The money is returned to the guest under the condition that the guest has not used the room, after inspection of the room in the stipulated manner.

6. If the guest refuses the accommodation later than 30 minutes from the moment of check-in, payment for the first night of accommodation is not returned to the guest.

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